Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients In depth knowledge of Sage X3 modules
our team. As a crucial member of our technical support team, you'll be responsible for providing high-quality high-quality customer service and technical support to our clients. This role involves troubleshooting their issues, and providing timely and courteous support.
and implementation.
strong background in IT management and application support, we invite you to consider this role. Responsibilities Manage support calls to ensure user support and that high service levels are maintained Support ongoing management minimum of 5 years practical experience in supporting large scale multi business applications
candidate will have a strong background in desktop support, device management, and user experience optimization team of IT professionals responsible for desktop support, device management, and end-user services. •Develop standard operating procedures (SOPs) for desktop support, incident management, and service delivery to ensure ensure consistent and high-quality support for end-users. Collaborate with cross-functional teams to IT with a focus on end-user computing, desktop support, or device management. •Proven experience in a
skilled IT Manager. A dedicated individual able to support the company IT systems at all times with knowledge firewalls, Wireless, etc) Software (installation and support) Servers and Workstations (Manage, Maintain, Report & manage user access app) End User desktop support (Computers, hardware, software (Operating system
VMware platforms
Your expertise: Horizon 7 / 8
Other information applicable
accountability for portfolio of business applications supporting a global user base. Functions include finance Technical Blueprints, Training, User manuals) Supports a change programme or project through the preparation
accountability for portfolio of business applications supporting a global user base. Functions include finance Technical Blueprints, Training, User manuals)
Network Security Network Environment End-User Support QUALIFICATIONS An Information Technology Diploma