Dynamics 365 Support Technical Engagement Lead to join their team.
A Support Technical Engagement Microsoft or relevant vendors for advanced technical support when issues cannot be resolved internally implementation team
Overview: Our client is seeking a skilled Technical Support Specialist to join their team. The ideal candidate skills, and a customer-focused approach. As a Technical Support Specialist, you will play a key role in providing providing technical assistance and support to their customer onsite, resolving technical issues, and ensuring customer experience. Responsibilities: Provide technical support to customers via phone, email, chat, or in-person; emerging technologies, and best practices in technical support. Requirements: Qualification in Computer Science
archived data. Contacting database vendor for technical support. Generating various reports by querying from
oy updates and fixes and provide Level 2 technical support.
advancements in ICT technologies. Provide technical support and training to team members and clients.
Deploy updates and fixes and provide Level 2 technical support. Build tools to reduce the occurrence of errors
team alongside other developers. Providing technical support to stakeholders. Reporting on project statuses
implement appropriate solutions. Provide technical support and expertise to end-users regarding data
automation using target state features. Develop technical support documentation. Document the current and future
Deploy updates and fixes, and provide Level 2 technical support. - Build tools to reduce the occurrence of