Capable of resolving escalated issues arising from operations of the Mulesoft platform. Leverage platform engineering specific platforms (Kubernetes, AWS services) for operational management of Mulesoft Integration platform and years Mulesoft Integration experience (admin, operational and development with be advantageous) 3 years
Go-live preparation and post Go-live support. - Operations experience (ticket handling, problem, incident issues - Applications Operations support for Authorizations and other operational support as required -
weekends and public holidays on implementation and operations (IT Support) related tasks. - Flexibility to WE NEED FOR THE ROLE? - 3-5 years of DevOps (Operations, configuration/development) experience in commercial Receiving, troubleshooting, resolving, and closing operational and maintenance tickets within SLA's. - Development
/>Key Responsibilities:
Manage and oversee operational and tactical development initiatives.
Execute
Specialist to join our team and help us fine-tune our operations for maximum efficiency and impact. Required experience
Compiling of user and operational manuals 2nd and 3rd level technical operational support for developers
using Figma Maintain and develop, deploy, and operate backend and frontend cross platform applications business objectives Prepare and document standard operating procedures and protocols as well as required system
Ensure quality checks across all teams - Assist in operations and coordination between teams Essential Skills: GitHub Actions, Terraform) - Understanding of ITIL operation processes Advantageous Skills: - Experience with
Technology technical project with a focus on Operational Technology (OT) of all types and stay involved Project Management incl Governance Experience in Operational Technology and or mining industry Experienced
Change Management (CM) Problem Management (PM) IT Operations Process Controls Technical updates and version tickets to make long term improvement The team operates in an agile environment Reference Number for this