Line Support Engineer to play a pivotal role in aiding their customers with their product support inquiries skills and practical experience in configuring and supporting CRM systems. DUTIES: Remain updated with Standard with courtesy and care. Provide 1st line user support to customers for tickets logged and assigned on required according to escalation guidelines. Perform basic builds/moves/additions and change requests from to fulfil this role. Provide 1st line product support both during and after standard working hours according
R20,000 CTC per month About the Role: As an IT Support Specialist, you'll play a crucial role in ensuring digital infrastructure. From providing technical support to troubleshooting hardware and software issues Role & Responsibilities: Provide technical support to users, diagnosing and resolving hardware, software required); Proven experience in providing technical support in a professional environment; Strong knowledge
for a talented Switch Support Analyst with strong Postilion expertise to support their innovative payment Description: We are seeking a highly skilled Switch Support Analyst to ensure the smooth operation of payment systems. The ideal candidate will provide technical support, perform system maintenance, and ensure compliance
Exciting opportunity alert uD83DuDEA8 Security Support Engineer (Grad, Mid-Level & Senior Lead - Opportunities benefits offered Join our client, as a Security Support Engineer and be part of a team that thrives on technical challenges. We are looking for Security Support Engineers, with a track record of solving perplexing role will involve providing top-notch technical support to customers worldwide, ensuring seamless deployments
qualification or experience First and/or Second Line Support Experience Experience in working with O365, Azure
talented individual to join their team as an IT Support Technician. As a foundational member of the technical technical team, you will play a pivotal role in supporting telephony solutions and contributing to various supervision. Address basic technical challenges, seeking guidance when needed. Conduct basic maintenance on on technical platforms for system stability Support senior engineers in project tasks and deliverables
Junior Internet Helpdesk Support - Edgemead - R14 500 (Depending on experience) Do you have a minimum minimum of 2 years internet support experience and is familiar with Radius Manager, Mikrotik and Ubiquiti, you. Requirements: Minimum of 2 year in internet support role Familiarity with Mikrotik, Ubiquiti Software Proficiency in Radius Manager Software Basic internet support and telephonic troubleshooting skills Fluency transportation required) Must be available for after-hours support
users with day-to-day IT issues Providing end user support to end users Quality incident resolution Regular SLA Provide remote support to end users (Including WFH users) Managing and supporting incidents logged requests logged on CA Providing first line support diagnosis and support for output device services Contribute IT software and hardware, desktop, and laptop support Relevant OEM Certification Relevant hardware certification Relevant MS Certification Basic knowledge of Active Directory and SCCM Basic knowledge of ITIL practices
into the MSC. The Unified Comms Engineer will support environments where infrastructure includes, but Asterisk telephony environment. • Basic knowledge of Asterisk. • Basic knowledge of Linux OS. • MySQL skills understanding structure. • Basic knowledge of of QueueMetrics troubleshooting. • Basic knowledge of of ViciDial proactively monitor Linux servers. • Trace analysis. • Basic scripting knowledge and how to read various languages protocol. • Packet capture. • Knowledge of VMWare. • Basic knowledge on Network switching & routing. (Mikrotik
Collaborate to enhance the Software Development Life Cycle (SDLC). Spot and tackle bottlenecks and inefficiencies thorough test coverage. Help troubleshoot customer support cases. What you need: Relevant tertiary qualification Cypress / Playwright or similar | Linux command line basics Jenkins / Gitlab configuration and pipelines REST