passionate about delivering exceptional customer service and providing technical support? We're seeking highly motivated and customer-oriented Service Desk Agents X3 to join our dynamic team experience in an IT service desk environment
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
The Service Desk Analysts are responsible for the day-to-day operational coordination of the team, providing Ensure incidents are resolved within SLA guidelines. Manage and resolve all IT first/second line support issues specifications and purchase orders. Manage IT stock, including logging service desk tickets before issuing stock and asset counts. Report defective equipment to management in writing. Control and record all IT equipment experience in a support environment. Highly customer service focused with excellent communication and negotiation
purpose of the role is to work with Team Leaders and Managers across the company to ensure that Change Control supporting the larger team with the heat system management and Dynamics365 tools. Change Control • Grade
Description Main Purpose To Manage the overall Customer Managed Service development, delivery, and support the required capability to deliver customer managed Services to achieve the short, medium- and long-term Develop and lead ecosystem for best in class managed services leveraging company and 3rd party resources with Commercial Business Units, appropriate managed service capability including presales, solution design capability to manage the end-to-end lifecycle of the customer facing managed service including management of internal
Introduction Our client in the IT space is looking for a Service Desk Agent to join their dynamic organization. responsible for providing exceptional customer service and first-line technical support to clients, troubleshooting basic technical issues, setting passwords, and managing service requests through to resolution or escalation Apply Now Description Job Description: Respond to service requests and incidents reported via telephone, support. Accurately log and track all incidents and service requests in the ticketing system. Follow up with
Description We are looking for an energetic and friendly Service Desk Coordinator / Reception. The person needs Will be tracking all technicians' jobs along with services and repairs along with warranty tracking. Knowledge
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top player experience. This role involves managing and growing the customer service team, improving efficiencies, department. Minimum Requirements: Degree in Business Management, Information Systems, or a related field. (Essential) 5 or more years of proven experience managing a customer service team that utilizes various support channels
Introduction Our client in the IT space is looking for a Service Desk Agent to join their dynamic organization. responsible for providing exceptional customer service and first-line technical support to clients, troubleshooting basic technical issues, setting passwords, and managing service requests through to resolution or escalation Apply Now Description Job Description: Respond to service requests and incidents reported via telephone, support. Accurately log and track all incidents and service requests in the ticketing system. Follow up with
Description We are looking for an energetic and friendly Service Desk Coordinator / Reception. The person needs Will be tracking all technicians' jobs along with services and repairs along with warranty tracking. Knowledge
Join Our Team as a Risk Management and Compliance Specialist About Us: We are a dynamic e-commerce and in South Africa, specialising in Sports Betting services across multiple African countries. As part of Risk Management and Compliance Specialist to join our team Role Overview: As a Risk Management and Compliance true matches and escalate findings to senior management for approval. Account Monitoring: Monitor accounts matter expert, providing guidance to employees on managing high-risk accounts related to PEPs, Sanctions