Apps, Power Automate, Power BI, and Power Virtual Agents. Strong analytical and problem-solving skills.
Understanding of voice assistant and conversational agent technologies Familiarity with speech recognition
including the ISO standards. Must be willing to travel Qualification: Qualifications in a Safety related
team of Tier 2 Support agents, while also managing a team of Tier 1 support agents in collaboration with
Technology Provider serving numerous contact centres and agents, require a proactive individual with a strong analytical
in IT Software solutions. Experience gained in travelling personally oneself to the External Clients at
architecture including system monitoring and logging. • Travel and perform work at various locations as required
software - ZOHO Projects or similar Willingness to travel (local and Sub-Sahara Africa) as needed to meet
software - ZOHO Projects or similar Willingness to travel (local and Sub-Sahara Africa) as needed to meet