mitigation plans and schedules cross product group coordination reviews to anticipate issues or resolve conflicts disruptions caused by P1/P2 and unplanned outages. Coordinate crisis management and communication during P1/P2
mitigation plans and schedules cross product group coordination reviews to anticipate issues or resolve conflicts disruptions caused by P1/P2 and unplanned outages. Coordinate crisis management and communication during P1/P2
resolve alerts raised by alert software e. g. PRTG. Coordinate the troubleshooting and the support calls with duties in accordance with ITIL framework guidelines. Travel to Pretoria site for system support when needed
grasp of Jira and Confluence to optimize team coordination. Familiarity with Engineering practices, fostering
Verify planning of project manager / service coordinator together with them Should you meet the requirements
meetings Giving presentations Identifying trends Coordinating on-the-job training for new hires (e.g., identifying
meetings Giving presentations Identifying trends Coordinating on-the-job training for new hires (e.g., identifying
To liaise and coordinate activities between the customer and IT professionals to ensure system problems comprehensive documentation of Test Plans and coordinate testing effort - Document implementation plan comprehensive documentation of Test Plans and coordinate testing effort -Document implementation plan
continuous performance and management.
metrics for continuous performance and management. Coordinates technical operations within the IT organisation vision of technology and systems. Provide a coordinated response to sophisticated cyber-attacks; detect information systems, as well as their origins, coordinate IT investigations with relevant audit, regulatory