Job The Consultant will provide operational and administrative support to Senior Consultants, as well urgent attention to the client and or Senior Consultants and or Project Manager. Ability to support clients planning of training sessions Assist Consultants and Senior Consultants with training sessions Assist with
The Technical Consultant role is a fast paced, dynamic position requiring extensive customer interactions to turn a customer's business challenges into consulting solutions. Responsibilities: • Understand the
Our company is urgently looking for potential Consultants to join our Payroll & HR team based at either service different clients. The HR & Payroll Consultant will be responsible for administering and overseeing successful candidate will be responsible for Consulting on the following People modules: Sage 300 People Payroll Modules People Employee Self Service The Consultant will be responsible for the following duties Training Closure meetings Maintenance consultations On-site consulting and ad-hoc telephonic support. Degree/Diploma
Network consult/design/support/implementation position. Responsible for analysing and evaluating customer customer requirements for consulting, design, testing and implementation of high-performance network solutions documentation. • Supports Engineers on customer calls when needed. • Design and implement network segmentation
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
analysing and evaluating customer requirements for consulting, design, testing, and implementation of high-performance documentation.
excellence in providing end-to-end IT management and consultative IT services that create reliable, robust and systems and/or areas of specialization • Provide consultation on the use of “Information about IT” to improve systems and/or areas of specialization • Provide consultation on the use of “Information about IT” to improve report • Monthly network health report for the data centre • Daily change meeting (8AM) – updates on sites
verbal. • Attend to all logged support incidents and calls. • Communicate timelines with customers while adhering response/resolution. • Attend to all logged support incidents and calls. • Work closely with team lead and management. • deployments. • Provide technical support & consultation services on the supported systems as required
(facilitating Azure Tenant creation on Partner Centre Lead Management across all Azure-related investment members as well as partners, as and when required. Consult on and design complex solutions and integrate such Liaise with internal and external stakeholders to consult on and design cross-brand technology solutions to technical queries via email Logging support calls with Microsoft and managing the queries end-to-end
team. Role Mission Ensuring that all Open Service calls are resolved within the stipulated timeframes, by architecture and platforms. Participate in a 24x7 call-out rota when required, and scheduled overtime during