VIP Support Engineer will proactively check the health status of VIP hardware, software and network environment environment, while providing the highest customer service. The engineer answers incoming calls, tracks all track and escalate issues seamlessly. Compile daily health checks within the environment to highlight any much calls on first call resolution Perform daily health checks in the environment to assure all systems IT operations (essential) Experience in Remedy Service Desk (advantageous) Detailed track record of VIP
back-office administration to ensure proper server/service monitoring and administration, backups and job infrastructure in accordance with service level agreements (SLA's) Perform daily server health checks Continuous Maintenance:
Tracking and Reporting • Document bug reports upon discovery of a quality problem. • Update test execution
operations from product development to customer service. Keep abreast of new security threats and vulnerabilities their effectiveness. Manage security vendors and service partners, ensuring that they meet all contractual Cybersecurity Risk Framework. Performing technical health checks for these Cloud platforms/environments prior transitions to the Security cloud services such as tenant setup and service configuration, focused on cloud technical support for Phakamo Security services and resolve service-related issues through research and
assessment policies. • Operate and maintain the health of the network security system architecture including
assessment policies.
The services of a Senior Developer are required in the Western Cape to align and build capabilities and and services in line with strategic projects and architecture. IT-related qualification, preferably a (Web Api, Windows Services) HTML 5 CD/CI pipelines Cloud PaaS consumption Rest Services Kubernetes/Docker
optimisation of our technical support services for our customers and service partners. Here's what you'll be technical and commercial support to our external service partners. Mastering the ins and outs of our CRM maintaining robust relationships with customers and service partners. Your problem-solving skills are top-notch
NWA003501-Ren-1 My client, a reputable Financial Services Company, is urgently in need of a Intermediate experience Experience in related roles in the financial services industry Experience in CRM and client portal solutions
Platforms preferably Kubernetes or Azure Kubernetes Services (AKS) At least 4 years' worth of hands-on software with: Visual Studio IDE, Web Application & Web Services Design & Deployment, REST, GIT and Experience monitoring Microsoft Azure solutions Event Hubs, Service Bus, IoT Hub Experience with Databases SQL and