mandatory; Functional Domain experience in Contact center; Experience with Process Diagnostics and Solutions
business contexts. A solid understanding of contact center processes and technology is advantageous. Skills:
communications platforms, collaboration tools, and contact center solutions. Exceptional problem-solving abilities
and Optimisation: Ensure the performance of the Nedbank data warehouse, integration patterns, batch and
of roles and responsibilities Contribute to the Nedbank Culture building initiatives (e.g., staff surveys