complexity Advantageous: C# SSAS (they use Power BI) Call center environment In sending your CV, you confirm that
IT technical desktop level support to the agents in the call centre Handing the daily IT Incidents service maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
within a rapidly expanding debt collections contact center, you'll play a pivotal role in shaping data strategy business contexts. A solid understanding of contact center processes and technology would be an added advantage
developing strategies and tactical initiatives centered around optimization and continuous improvement
contexts.
Management 2 - 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /
Management 2 - 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /
testing and implementation.
system testing and implementation Manage support calls to ensure user support and that high service levels