within the company's local and international operational environments. This position is focused on harnessing (TTS), Voicebots and Chatbots, to streamline operational workflows, elevate customer engagements, and
will ensure the smooth functioning of technical operations - someone who will be responsible for helping Incorporate new abilities into the day-to-day operational activities to improve the performance of products
within the company's local and international operational environments. This position is focused on harnessing (TTS), Voicebots and Chatbots, to streamline operational workflows, elevate customer engagements, and
Nandi Drive and North Coast Road This successful operation opened 100 stores in 2022 and 70 new stores in comprises two companies covering 3 brands and operating across the country serviced from Head Office in (required) At least 5 years' experience managing IT Operations Experience working with an ERP and POS systems
implementation)
and Users on systems which manage the business operations. A focus of the role will be developing and testing
readiness and application adoption. Liaising with operational environments for Go-Live opportunities. Document using design thinking principles. Project and operational risk management Budget planning, forecasting
application adoption.
decision-making frameworks within the company's operational landscape. Responsibilities Design, develop, and maintain SQL databases for operational support Ensure data accuracy and integrity Optimize database
decision-making frameworks within the company's operational landscape. Responsibilities Design, develop, and maintain SQL databases for operational support Ensure data accuracy and integrity Optimize database