Collaborate on developing e-commerce customer experience and operational plan to support business objectives Analyse data and performance of e-commerce customer experience to draw performance insights, identify gaps and orchestration & improvement Manage online customer experience optimising for sales and customer sentiment, industry accepted customer experience metrics Relevant qualification or experience in Data Analytics/Process Analytics/Process management. 5 years' experience in Customer Service Experience in online customer journey mapping
users/staff Grade 12 -5 years on site experience -2 years experience in consulting advantageous Course on Administration & Management SQL Scripting Basic accounting Project Management R40 000 per Month Medical
parties are kept updated Case Management: Take accountability for cases in the department, mitigating risks design and implement solutions to improve customer experience Mentor and provide feedback on team members, business conversation with clients Significant experience in a similar application support role, preferably Demonstrable experience in a similar IT support role, including: Strong MS SQL Server database experience: writing performance analysis triaging data anomalies Experience troubleshooting Microsoft Operating Systems (Server
their roles, work tirelessly, and have the guest experience at the core of their focus daily and care for on occasion.
EXPERIENCE REQUIRED:
agreed SLAs Provide customer service and manage accounts to retain a long term business partnership You or MCSE or IT Diploma EXPERIENCE AND SKILLS REQUIRED: 5 Years working experience in a similar environment
Expertise: Degree (preferred not required) 3 years' experience in software development. Excellent communication and as part of a team, with a strong sense of accountability and attention to detail. Frameworks: Ruby on
Expertise: Degree (preferred not required) 3 years' experience in software development. Excellent communication and as part of a team, with a strong sense of accountability and attention to detail. Frameworks: Ruby on
of projects from start to finish, ensuring accountability and timely delivery of tasks. Drive technical development experience. Proficiency in C# .Net 3.5 and SQL Server 2008/2012. Experience with modern JavaScript KnockoutJs, JQuery, Backbone.js, Foundation, etc. Experience with ASP.NET (Web forms) / MVC 2.0 and ASP .Net Kubernetes/Docker. If you possess the skills and experience required for this role, we invite you to apply
production and conduct release reviews, take accountability for driving a decision on Go Live of business tertiary qualification.
production and conduct release reviews, take accountability for driving a decision on Go Live of business qualification. Project Management experience. Experience: Minimum of 3-4 years' experience as a Release Manager. infrastructure, system architecture, and operating system. Experience in working with DevOps and Agile methodologies