and written)
verbal and written) Required to work, day and night shifts. Desktop Support Engineer, Security, Networks
reports)
Operations Centre (NOC) Shift Manager to manage network operations 24/7/365, co-ordinate shift workers, including potential issues promptly Managing and co-ordinating shift workers effectively to ensure continuous coverage scheduling and optimising resources during various shifts Taking accountability for handling corrective intervention least 3 to 5 years' experience in co-ordinating shifts, managing resources effectively, and optimizing
experience
Helpdesk Support Agent Employment - Full Time (Shift based) Job Purpose As an ISP Engineer, your primary driver's license and own transport. Ability to work shifts. Proven experience in an ISP Engineer or similar
Monitoring: Frequent monitoring of PRTG during shifts to identify offline sites/sectors. Alert the Internal any offline sites/sectors at the start and end of shifts. Utilize PRTG to identify frequent sector issues
Monitoring: Frequent monitoring of PRTG during shifts to identify offline sites/sectors. Alert the Internal any offline sites/sectors at the start and end of shifts. Utilize PRTG to identify frequent sector issues
Years' experience Willing to work extended hours/shifts Willing to travel ITIL or Networking certificates
related projects (out of hours working, occasional nights and weekends) Provide weekly reports to management