Call Centre Job Without Experience Jobs in Johannesburg

Network Operations Centre Manager Johannesburg

 Apmc

Johannesburg

applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations network infrastructure At least 3 to 5 years' experience in co-ordinating shifts, managing resources effectively expertise in network operations, including hands-on experience with network monitoring tools and technologies

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Solutions Architect (12-month Contract ) - Bank Experience

Johannesburg

plus

Voice Engineer Rosebank

 Reflex Solutions Ltd

Johannesburg

documentation and handover to maintenance / call centre and accepting handover from presales for new 2 years' experience in a voice engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications certifications and experience Solid networking knowledge - installation, configuration, and maintenance of and maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links

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Field Support Engineer X2

Sandton

 Negotiable

you’ll do:

• Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
• Asset input average contractual SLA requirements
• All calls which can be resolved remotely is redirected back team.
• Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
• Call Ageing - Ensure

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Change Management Consultant Johannesburg North

 Network Contracting Solutions

North Johannesburg

Management Team, Merchants Department, Impacted Call Centre Agents. Merchant Socialisation: Socialisation faced by the merchants. Feedback around user experience to the PMO office which will feed into the measure

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It & Systems Administrator; Desktop Support; Facilities

Johannesburg

 Monthly

application support NetSurIT Cloud operation security centre)
Computer builds (standard company build policies)
Covering calls for other office facilities such as connectivity machines via Microsoft cloud operation security centre
Support users across the branch network via Information
Record and analyse IT calls logged & determine patterns to pro-actively initiative

Qualifications and Experience:

A+, N+ certification or

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Specialist Server Administrator

Johannesburg

 Market related

work and overall performance of regional IM data centre (DC) technology systems.

Helpdesk Team Lead Rosebank

 Reflex Solutions Ltd

Johannesburg

client expectations & the overall client experience through SLA compliance in incident resolution to Grave management of calls . Provide Daily feedback on Call Management and call Quality , to Manager the success in this role. Objective 1: Client Experience Key Results: Show consistent effort and initiative Client Experience Key Results : Improvement in First Call Resolution (FCR) to 70% on all calls logged logged to Service Desk Objective 3: Client Experience Key Results : Manage MTT Response for the Service desk

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Full Stack Developer Johannesburg

 E-merge It Recruitment

Johannesburg

You Will Need to land an interview: 5 years' experience working with front-end technologies such as HTML5 Strong knowledge of Vue.js and its ecosystem Experience with responsive design and mobile-first development comfortable working as part of a collaborative team without any Micromanagement. Are You Qualified? Relevant Science, or similar) 5 years' experience with C# development 5 years' experience with Angular or/and Vue.js negotiable on experience and ability. Contact Nicole Flatscher nicolede-merge.co.za or call her on 011

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Senior Front End Developer Johannesburg

 E-merge It Recruitment

Johannesburg

what you need to land an interview: 5 years' experience working with front-end technologies such as HTML5 Strong knowledge of Vue.js and its ecosystem Experience with responsive design and mobile-first development comfortable working as part of a collaborative team without any Micromanagement. The Reference Number for this negotiable on experience and ability. Contact Nicole Flatscher nicolede-merge.co.za or call her on 011

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