ownership while maintaining agreed-upon service levels. You will evaluate the software licensing needs complex environments, consistently maintain a high level of accuracy, with expertise in Software Asset Management business and product owners at the most senior levels. She/he has a passion for problem-solving and continual ownership while maintaining agreed-upon service levels. You will evaluate the software licensing needs complex environments, consistently maintain a high level of accuracy, with expertise in Software Asset Management
quality services to end-users, meeting service level agreements, and resolving technical issues in a Report on the budget Financial management – accountable for operating expense against a negotiated and scale Full profit and loss responsibility, for all accounts Internal Establish, consolidate, standardise and take accountability for technical delivery on End User Computing commitments and Service Levels within across business and clients Stock control and stock level management Identify risks and escalation of risks
complex environments, consistently maintain a high level of accuracy, with expertise in Software Asset Management business and product owners at the most senior levels. She/he has a passion for problem-solving and continual ownership while maintaining agreed-upon service levels. You will evaluate the software licensing needs complex environments, consistently maintain a high level of accuracy, with expertise in Software Asset Management business and product owners at the most senior levels. She/he has a passion for problem-solving and continual
and into supporting organizational strategies. Accountable for developing and communicating technical solution that all new services are designed to deliver the levels of availability required by the business and validate service delivery. Work closely with IT team and Accounts Managers and present the solutions to our business for integration at an organizational architecting level. Establish and maintain with current and new clients with service provider partner to ensure the proper level of technical acumen and quality are executed within
Verify service performance against stated Service Level Agreements and present service performance metrics Strategic Partner between Business and IT . Accountable to the Business Relationship Manager on all CRM priorities and relevant IT information to appropriate levels within business. Act as an advocate business requirements capturing business requirements and producing high level technology requirements. Stakeholder Management actively manage expectations and monitor satisfaction levels. Provide technical / professional support to internal
Implementation of Departmental strategies Middle manager level negotiation with third party insurers Dealing with creation Daily administration Holding staff accountable to policies, procedures, and SOPs Identifying
Implementation of Departmental strategies Middle manager level negotiation with third party insurers Dealing with creation Daily administration Holding staff accountable to policies, procedures, and SOPs Identifying
across all value chains and across the Group. Accountability: Process Optimisation and Design Conduct business processes within area of responsibility taking into account the Absa standards. Ensure that processes and procedures pro-active detection of process bottlenecks and high level operational value chain. Promote the generic functionality ensure alignment and integration of operations. Accountability: Business Analysing Perform business impact Absa supporting and training documentation. Accountability: Business Alignment & Subject Matter Expert
the company's change control procedure Provide level 3 support to users As a functional expert in the functional area, provide 3 rd level system or user support where level 1 & 2 support have been unable drive Deliver with a high quality orientation High levels of integrity, ethical standards, morals and values work diligently and honestly and taking full accountability A team player with a pleasant disposition who
Manage performance of reports and hold them accountable for managing the performance of their reports and reduce costs. Essential Qualifications - NQF Level Advanced Diplomas/National 1st Degrees Preferred Information Technology Certification Minimum Experience Level 10 years IT Operations Experience and Job Relevant