Excellent teams in Global team collaboration High work-life balance with Flexible hours Agile working environment foundation data, governance, and measurements. Support migration/transformation of existing BMW IT Service platform to ServiceNow platform. 2nd and 3rd level support for BMW ServiceNow ITSM Processes Creating and key topics included in the scope of services supported. Analyse KPIs to identify trends and areas requiring performance issues to ensure service standards. Supporting IT governance and audit requirements to maintain
Excellent teams in Global team collaboration High work-life balance with Flexible hours Agile working environment Apache Kafka Coordination between development and support environments Assist with identification and management methodologies Data Analysis ITSM knowledge User support ticket management MS Teams and the Microsoft office
configuration management processes and tools (CMDB) Basic enterprise IT network know-how Capacity to interpret
Excellent teams in Global team collaboration High work-life balance with Flexible hours Agile working environment protocols as well as required system documentation. Support operational excellence goals through strong operations operations knowledge. Resolve escalated support topics as part of tier-3 DevOps role to ensure the highest business case Coordination between development and support environments Planning and monitoring Eliciting practices AWS Cloud Serverless development and support. Automation concepts for DevOps based on architectural
tickets
Excellent teams in Global team collaboration High work-life balance with Flexible hours Agile working environment for non-technical audiences. ESSENTIAL SKILLS: Basic knowledge of ITIL and ITSM such as Problem-Incident-Change
Digital Operations Specialist within the Digital OPS Support function in the Digital Channels division of a agreed Service Level management with the various support stakeholders To continuously review the Service methods e.g. Agile PM/Scrum Providing a first line support role for online SLT/CBU/VB/App and CEO escalations Analytics: Deliver the necessary reporting to support operational management on a monthly, weekly and will assist resolution turnaround times Provide support for online sales (checking order status, verifying
Specialist within the Digital OPS Support function in the Digital Channels such as Elasticsearch would advantageous
Excellent teams in Global team collaboration High work-life balance with Flexible hours Agile working environment protocols as well as required system documentation. Support operational excellence goals through strong operations operations knowledge. Resolve escalated support topics as part of tier-2/3 DevOps role to ensure the highest Interface Technologies: MQ, REST, SOAP, Kafka End user support/ Incident-Problem management: ITSM Suite / BMC
Excellent teams in Global team collaboration High work-life balance with Flexible hours Agile working environment product team that focusses on the development and support of a several mission-critical components. You will