requests to customers, according to the Service Level Agreement
Configure, troubleshoot
resolution of support tickets and adherence to service level agreements (SLAs). Stay abreast of emerging technologies
phase, the change in responsibilities based on level of agility. Exposure to Infrastructure/Application
Monitor system efficiency against published service level agreements (SLA) through collection of performance
is treated with confidentiality and the highest level of security. Should you not be shortlisted for the
tools. Must be able to work well on a personal level with colleagues. Degree or certifications is a bonus
SQL queries for SQL Server. DUTIES: Develop high-level system design diagrams for program design, coding
Monitor system efficiency against published service level agreements (SLA) through collection of performance
Managing Time Interacting with People at Different Levels Driving Projects to Completion Critical Thinking
Kubernetes Security Specialist CKS). AWS Associate level Certifications. MuleSoft Certified Developer Integration