verification and capturing of information into the Service Desk Application, and most importantly, displaying understanding of hardware breakfix processes. Service Level Agreements play an important part for this this role as this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Foundation Qualifications pertaining to the customer service industry Must be able to use Microsoft Office Proficient Proficient in English 2 years' experience in a service desk role Ability to effectively handle multiple
and/or the software testing phases. Enhances department and organization reputation by accepting ownership
NWA003501-Ren-2 My client, a reputable Financial Services Company, is urgently in need of a Intermediate experience Experience in related roles in the financial services industry Experience in CRM and client portal solutions
infrastructure. 5 years of experience in the managed service provider (MSP) space. Excellent communication and software and service issues. Troubleshooting and resolving relevant hardware, software and service issues Improving architectures that leverage IT infrastructure, cloud services, cybersecurity, and telecommunications to address quality standards. Attending to installations and service requests within agreed times Taking users through
Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber monitoring, swiftly addressing alerts related to service outages, and providing comprehensive technical hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle
Related Duration: Permanent Our client, a managed services provider, is looking for a highly skilled and best practices. Previous experience in a managed services provider (MSP) or IT consulting firm. Bachelor’s and server administration within an IT managed services or consulting environment. Experience with network operating procedures. Manage and prioritize tasks, service requests, and projects efficiently, adhering to
VAS/distribution of pre-paid products and transactional services has an exciting vacancy for a talented and experienced
Azure.
● Integration skills with third-party services and systems across multiple integration methodologies
build and delivery of a range of products and services, including digital apps, APIs, and data solutions emerging markets. Familiarity with human-centered and service design concepts. Fluency in technology and emerging
with RESTful APIs and integration of third-party services.
SSRS, jQuery, JavaScript, MS SQL/Oracle, Web Service/Windows Communication Foundation/API