We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
full-time services of an experienced Software Engineer (C# Developer) to join their dynamic software engineering decision-making. About the role: Super tech stack: .NET (C#), MySQL, Python, Ionic Framework, MongoDB, MySQL software engineering principles and design patterns in C#. Must be passionate about building and maintaining
urgently in need of a Intermediate Software Developer [C#] to join their dynamic team on full time basis. The experience in a similar role IT Degree must have Very good C# development experience Experience in related roles email your CV to rndounetworkrecruitment.co.za or call 011 622 9526. If you are not contacted within 2
R45800 (CTC) p/m Benefits: Pension, medical aid, cell & internet allowance Type: Permanent CV deadline
R33 000 (CTC) p/m Benefits: Pension, medical aid, cell & internet allowance Type: Permanent CV deadline
experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
in programming languages such as Java, Python, or C# Experience with API management tools and platforms
and current experience of programming language in C# and JavaScript Frameworks. Minimum of 5 years full and current experience of programming language in C# and JavaScript Frameworks. Experience developing