Software Development Solutions External Client Service Account Manager – Gauteng Permanent position Matric working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and or other Financial services /OR Healthcare Industries or other financial services Must have Project Managing full cost to company per month The post Client Service Account Manager appeared first on freerecruit.co
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top player role involves managing and growing the customer service team, improving efficiencies, and optimizing processes years of proven experience managing a customer service team that utilizes various support channels (predominantly messaging) specific to the FinTech of the Financial Services industry. A deep understanding of industry trends
and providing dedicated training and support services to ensure customer success. They are looking for to write efficient, secure, well-documented, and clean JavaScript code. Optimizing your application for frameworks (IOS & Android) AWS Lambda serverless services Pusher real-time comms layer Websocket communications
and providing dedicated training and support services to ensure customer success. They are looking for to write efficient, secure, well-documented, and clean JavaScript code.
Demonstrate ownership of projects, delivering clean, efficient code within designated timelines. Engage
Use version control tools like GIT to maintain a clean development environment. Manage project timelines
verification and capturing of information into the Service Desk Application, and most importantly, displaying understanding of hardware breakfix processes. Service Level Agreements play an important part for this this role as this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Foundation Qualifications pertaining to the customer service industry Must be able to use Microsoft Office Proficient Proficient in English 2 years' experience in a service desk role Ability to effectively handle multiple
Working Remotely from anywhere in South Africa Service Management organization implements solutions Job must have all the skills mention below Job specs: Service Management organization implements solutions 5
existing systems at a technical level development of services, reports, and applications. To provide 2nd and support, to reduce costs associated with external service consultants. KEY REQUIREMENTS FOR THE POSITION:
NWA003501-Ren-2 My client, a reputable Financial Services Company, is urgently in need of a Intermediate experience Experience in related roles in the financial services industry Experience in CRM and client portal solutions