server infrastructure in a consulting or managed services environment. Excellent verbal and written communication technology. Ability to communicate clearly across customers, teams, and executives. Analytical skills with through effective communication, responsiveness, and service delivery. Collaborate with clients to understand select vendors for hardware, software, and cloud services based on client requirements and budget considerations ensure vendors deliver high-quality products and services. Develop strategic partnerships with key technology
human resources, manufacturing, supply chain, services, procurement, and more. Contribute to our client’s creating and maintaining customized reports using MS SQL, Syspro reporting services, and Excel. Advanced responsibilities and challenges. Exceptional customer service skills and professionalism. Respectful towards
operational implementation plans and associated service delivery processes, methods and techniques pertaining technology solutions, contributing to client / customer satisfaction, optimal profitability, reduced risk Liaise with business departments and external customers to define the scope of new IT projects. Translate continuous improvement initiatives for clients / customers (Internal / External). Manage the adoption of
operational implementation plans and associated service delivery processes, methods and techniques pertaining technology solutions, contributing to client / customer satisfaction, optimal profitability, reduced risk Liaise with business departments and external customers to define the scope of new IT projects. Translate continuous improvement initiatives for clients / customers (Internal / External). Manage the adoption of
with top-tier insurance, consulting or financial services firms such as Old Mutual, Sanlam, Momentum Metropolitan future product manager roles in the financial services sector in South Africa, Kenya, Zimbabwe, Nigeria management experience in the insurance and/or financial services industry Strong understanding of the South African problem-solving skills, with a focus on delivering customer-centric solutions Excellent leadership, communication
Microsoft environment. To ensure excellent customer service and alignment with the objectives of the ICT applications, products and services Project management ICT change management Service management Licensing Requirements views of core customers in order to improve the quality and effectiveness of services Ensures efficient efficient up to date and continuous Desktop support service to all Users Determines user needs and responds sections of ICT and to the staff. Ensure Service Quality Service quality must be analysed in accordance
and commitment to delivering top-tier internet services will be put to work. As a High Site Wireless Network collaboration with the Level 2 team. Diagnose and resolve customer connectivity issues related to high site equipment equipment. Provide technical support and answer customer questions. The post Wireless Networking Technician
and act as a product owner as needed. Research customer needs, market trends, and potential partnerships build and delivery of a range of products and services, including digital apps, APIs, and data solutions emerging markets. Familiarity with human-centered and service design concepts. Fluency in technology and emerging
engage with customer administrators to implement, maintain, and support the products in the customer environment environment. This is a customer-facing role with daily engagements either in person or remote
Implementation
implementation projects
Consultation to ensure customer environment readiness
Configuration and deployment
product
Discuss environment requirements with customer technical specialists including:
Storage
projects
Product Support
First contact with customers on support related issues
Potential to move
to successfully translate that into products / services