departments and external customers to define the scope of new IT projects. Translate business requirements into
departments and external customers to define the scope of new IT projects. Translate business requirements into
user satisfaction. You will establish and lead a new UAT team, implement rigorous testing processes, and
Sonus/Oracle Software Maintainance Routing updates New connection implementations POIL's Direct customer
incidents. Participate in project onboarding of new customers and upgrades. Ensure incidents are resolved
client business, process problems, ensures that new software products enhancements to existing products
improvement opportunities through the use of existing or new technologies/innovations. Collate all in market SFA
systems and / or resolve issues Install and configure new IT infrastructure equipment, including hardware, operating systems and related applications Set up new Users' accounts and profiles on Servers and resolve
end-users, ensuring they are proficient in using the new SAP system. Project Management: Manage project timelines
time management skills.