development, maintenance and support services to the client's Digital Services. This role is required to work data fixes to recover from production defects or service outages, Providing after-hours support for applications Cultivates innovation - Contributing through others Customer focus - Contributing through others Drives results
abnormalities, logging calls and following up with service providers and regions. Routing of these tickets up and escalation and closing of tickets after customer agreement. Focus Areas: To ensure that all network and escalation Procedures within the prescribed service level agreements. Hand over all relevant network Systems/Networks. Transport Core and Access Networks and Services. GSM knowledge and related technologies.
solutions partner, with specialist services for Revenue and Customs Authorities, is looking for a Development DotNet 4.7.2 Integration experience (Web/RESTful services) XML and JSON messages interaction. Understanding Server Management Studio 2012 upwards SOAP/REST Services IBM MQ Series Client interaction Knowledge and
abnormalities, logging calls and following up with service providers and regions. Routing of these tickets up and escalation and closing of tickets after customer agreement.
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Focus Area
and escalation Procedures within the prescribed service level agreements.
in - Customer Service Techniques Techniques for ensuring that full account is taken of customers' real and stated needs in the delivery of products and services. Proficient in - Working in Teams Techniques for account is taken of customers' real and stated needs in the delivery of products and services. Expert in - Client to current and future client needs; providing service excellence to internal and external clients Expert and/or closely associated organisations, such as customers, suppliers, partners), in particular those aspects
results
Proficient in - Customer Service Techniques
Proficient
account is taken of customers’ real and stated needs in the delivery of products and services. Expert
to current and future client needs; providing service excellence to internal and external clients
and/or closely associated organisations, such as customers, suppliers, partners), in particular those aspects
deliverables To implement project products and services without any adverse impact to business processes management and post-implementation support and IT service and solution transition to operational support commercial thinking Delivering results and meeting customer expectations Planning and organising desirable
Our client within the Financial Services Industry is currently seeking a Senior Solution Architect to technologies i.e Amazon Web Services (AWS), Microsoft Azure as well as key cloud service deployment models 5
industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our twenty years of experience in delivering business services, garnering stellar client references, and maintaining industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our
industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our twenty years of experience in delivering business services, garnering stellar client references, and maintaining industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our