SKILLS Problem Solving Skills Facilitation Skills Presentation and negotiation skills Report Writing Skills
and problem solving skills Communication and Presentation skills Analyse and scope End-user authorisation
determine the best solution based on a problem presented by a user • Installation and configuration processes
KPIs
– including Business reading and writing and presentation delivery. IT Operational Experience as per ITIL Advanced skills in preparations and delivery of presentations to all organization levels Communication methodology
extraction, cleaning, analysis, visualization, and presentation requirements from source database types to target
maintenance on platform/application Review and present proposed system solution to IT Project Manager
recommendations. You will also have the opportunity to present results to client management and implement recommendations
maintenance on platform/application Review and present proposed system solution to IT Project Manager
solutions. Data analytics and trend analysis Presentation skills Any additional responsibilities assigned