Process Analyst or similar role in the financial services industry, with a focus on process improvement of financial products, services, and processes within the financial services industry, including banking
experience with Siebel Tools, eScript, Business Services, and Workflow Processes. Technical Skills: Strong Integration. Proficient in Siebel EAI, EIM, Web Services, and Integration Objects. Experience with relational experience in AGILE Methodology Siebel Financial Services Experience in Configuration, Scripting, Workflows
administrative support to the aftersales & site services team, which may include tasks such as maintaining company's clients after the sale of a product or service ensuring they receive prompt and effective support more years' experience in aftersales or customer services. Experience in aftersales in a technical field technical understanding of the company's products and services to provide appropriate solutions to clients' problems repairs, and safety requirements. Excellent Customer Service Skills and Knowledge: Strong communication, problem-solving
content repositories with your API prowess. Web Services Wizardry: RESTful, SOAP, you name it, you've got developing user services,familar with SOA services. HTTP access,Web services API,federations services model, connectors
troubleshooting and incident and problem management and meet service level objectives Perform monitoring tasks to pro-actively tools and procedures to ensure compliancy with service level agreements and operational standards. Contribute technologies. Continuous improvement to ensure effective service Ensure adherence to organisational policies, practices performance and execution. Service delivery to ensure customer satisfaction Maintain service, quality and desired / schedules in order to manage achievement of service delivery goals. Share knowledge on, and participate
improve cost effectiveness. Ensure that all new services are designed to deliver the levels of availability the final service design to meet operational needs of the business to ensure excellent service delivery enhancements. Understand the interrelationships of services including Systems, Security policy and Core ICT raising the team's overall acumen. Work with service provider partner to ensure the proper level of and quality are executed within the contracted services. Understand the approach required to influence
Science Azure and Office 365, azure directory services, AWS, VMware, Active Directory, Exchange, Skype Hyper V, Active Directory GPOs, DNS, Certificate Services, KMS, DFSR, PKI Extensive Hardware troubleshooting system configuration, mapping, processes, and service records Ensure compatibility and interoperability contractors to secure system-related products and services Perform routine system monitoring, verifying the
customer adoption and usage of digital products and services Performance will be measured against product sales experience (essential) Experience with Digital service and product management (essential) Product Development
will be very beneficial. These project management services must interact with and manage the following areas: Management Configuration Management Service Level Management Service Catalogue Management Communications
managing a sustainable and profitable consulting services practice aligned to the strategy of the overall operationalizes delivery processes for technology consulting services to ensure that all aspects of enterprise technology and drive continuous improvement of consulting services strategies and standards in order to ensure the