development and testing for their assigned technical products or applications within the context of an agile/DevOps internal tools to help ensure that quality of the products we ship to customers are of the highest standard
ensuring timely resolution and minimal impact on production systems.
the troubleshooting, resolving and closing of Production Support tickets (Incidents & Problems tickets)
development and testing for their assigned technical products or applications within the context of an agile/DevOps
Stakeholders aware and increased uptake of SS&T apps, products and services. Competency Requirement: Knowledge