and written)
verbal and written) Required to work, day and night shifts. Desktop Support Engineer, Security, Networks
Operations Centre (NOC) Shift Manager to manage network operations 24/7/365, co-ordinate shift workers, including potential issues promptly Managing and co-ordinating shift workers effectively to ensure continuous coverage scheduling and optimising resources during various shifts Taking accountability for handling corrective intervention least 3 to 5 years' experience in co-ordinating shifts, managing resources effectively, and optimizing
training and support to staff Conducting handover at shift rotation Monitoring and managing network Managing Must be living in Cape Town and willing to work shifts on site At least 5 years similar experience Must
Important - Candidates MUST be willing to work shift hours (24/7). Contact centre operates 24/7 - this includes, weekends and public holidays. Rotational shift works. Candidates MUST be mobile and have their player with a friendly disposition. Able to work shifts, which include weekends and Public Holiday (Rotated)
training and support to staff• Conduct hand-over at shift rotation.• Monitor and manage network• Manage planned
support to staff.
training and support to staff. Conduct hand-over at shift rotation. Monitor and manage network. Manage planned
“Information channel” for Management and end-users Work shifts as part of a team providing 24 x 7 x 365 support
travel internationally - Willing and able to work shifts, after hours, and on public holidays QUALIFICATIONS/EXPERIENCE