the ability to work effectively with users at all levels. Ability to work independently and manage multiple
Problems tickets) within defined SLA's (Service Level Agreements). User interface transactional solutions
Maintenance - Deploy updates and fixes, and provide Level 2 technical support. - Build tools to reduce the
related field. Certifications : ISTQB Foundation Level or equivalent certification is a plus. Additional
closing the same within defined SLA's (Service Level Agreements) Responsible for troubleshooting issues
problems.
Technology, or a related field. Intermediate to expert-level proficiency in SAS. Strong experience with Spark
premises and speaking to the Client at Executive level Face to Face at the Clients premises whenever needed
business units. Prototyping : Able to wireframe high level concepts for understanding and agreement between
now)