systems. You will be responsible for handling service calls, conducting routine maintenance visits, and providing to address them promptly. Service Calls: Respond to service calls from clients in a timely manner, diagnosing
accordance with the agreed hours of operation within a shift model Usage of automation tools to monitor and observe
training and support to staff• Conduct hand-over at shift rotation.• Monitor and manage network• Manage planned
be required to work beyond office hours – some nights and weekends – as required by the needs of the
work and overall performance of regional IM data centre (DC) technology systems.
you are highly passionate about UI/UX and user centred design, are still hands-on and keen to implement Sound knowledge in UI / UX and familiar with user centred design approach Fit for business purpose mind-set
support. Interaction with clients through meetings, calls, and emails. Handling Tickets and Tasks with the Executing analysis and resolution of Production Support calls. Raising Change Requests (CRs) and writing Functional
accordance with the agreed hours of operation within a shift model Usage of automation tools to monitor and observe
the legal horizon, staying ahead of regulatory shifts and industry waves to steer the company towards
the legal horizon, staying ahead of regulatory shifts and industry waves to steer the company towards