directly with tech and business to come up with customer focused solutions.
directly with tech and business to come up with customer focused solutions. With our flexible ways of working characteristics of target customers. Rigorously analyse business and customer needs alongside potential Background and experience required: Some financial services or similar experience. NQF Level 6. Degree in design discipline such as product, industrial, service, interaction, digital or visual design or equivalent Beneficial Skills (Desired Skills): Some financial services or similar experience. NQF Level 6. Package &
Risk), preferably in the technology or financial services industry.
Refunds
maintenance, and servicing of hygiene equipment and systems. You will be responsible for handling service calls maintenance visits, and providing exceptional customer service. This role requires a combination of technical strong communication skills to deliver high-quality service to clients. Key Responsibilities: Installation: action to address them promptly. Service Calls: Respond to service calls from clients in a timely manner throughout the service process to ensure satisfaction and minimise downtime. Service Visits: Conduct
operational processes of prospective and actual customers in the Healthcare space and the development of on the workflows and operational processes of customers. The BPA will then determine and document the The BPA also works with the deployment team and customer support team to support deployment activities high-quality products. They offer web services, integration services and high-quality mobile solutions in infrastructure is built on top of AWS cloud hosting services. Key Responsibilities: Product team and Business
the financial services sector with a well-established footprint, requires the services of highly skilled and document the Customer Requirements through a thorough analysis of the customer vision, strategy, process document, validate, and translate the Customer Requirements into the Product Requirement Specification verify alignment with the Product Requirements and Customer Requirements.
disciplines Oracle, SQL Server Web Methods Web Services Automation / Scheduling tools / frameworks SOA Knowledge F5 SQL Server Integration Services SQL Server Reporting Services ESB and Cloud Computing Microsoft (CSF, CCF,CRM etc) Working knowledge of API-based services (e.g. REST, SOAP) Understanding of basic integration to customers and internal business functions Provide second line support service to NOC, Service Desk Business Desk MAH Resolve incidents, problems, service requests and change requests in line with business
Develop new production software Interface with customers daily to resolve issues Design, code, test, debug COMPETENCIES REQUIRED FOR THE POSITION: Strong customer facing and technical resolution skills Able to project management and analysis skills Team and customer service oriented Write and maintain documentation documentation, instruction, and procedure guides Work with customer(s) to correct errors and debug software and systems
exceptional services to our clients worldwide. We provide innovative solutions in IT and shared services, and eager to gain hands-on experience in IT and shared services? We are offering a 24-month internship opportunity areas such as data management, analytics, and customer support. Participate in training sessions and enhance your skills and knowledge in IT and shared services Benefits: Hands-on experience in a dynamic and interest in IT, shared services, and technology-driven solutions. Shared Services – qualifications should
capabilities, services and products. Support the design, enhancement and development of service levels, policies and communication with internal stakeholders, customers, 3rd parties and or regulators. Management of testing Post implementation testing Treating Customers Fairly and Compliance Create and maintain productive