requires you To implement, entrench and sustain Legal, System and Group binding obligations in order to term) KEY DUTIES Implement, entrench, and sustain Legal, System and Volkswagen Group binding obligations
outcomes. Builds credibility quickly and establishes trust to empower and enables others to integrate and sustain
Critical & Analytical Thinking Logical Customer Service Oriented Communication skills both spoken
management and supervision of the front-line customer servicing team (COPS) to ensure SLAs while optimising
These include data security, privacy and other legal considerations that accompany these acts. Ensure
These include data security, privacy and other legal considerations that accompany these acts. Ensure
and vendor terms and conditions in support of the Legal team.
and send approval customer invoices. • Ensure quality and timeliness for the services. • Maintain a healthy current and plan forward. • Ensure customer acceptance for delivered services. • Provide updates to the Engagement
within the IS Customer Programme IT, Project Manager, retail, VAS, value added services, cellular, customer
a team to achieve results Proficient in - Customer Service Techniques Techniques for ensuring that full account is taken of customers' real and stated needs in the delivery of products and services. Proficient in account is taken of customers' real and stated needs in the delivery of products and services. Expert in - Client