Technology Specialist – Windows Server and System Centre
practical experience of IT Infrastructure i.e., Data Centres, Networks, Servers, Storage, Platform, Middleware
support Interaction with clients through meetings, calls and emails Receiving, troubleshooting, resolving the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
resolution of Production Support calls Interactions through meetings, calls and emails: With central product
activities. Chairs testing progress meetings / calls and actively manages the resolution of identified
diagnoses, and troubleshoots incoming employee calls. Provides support services to employees with technical
activities. - Chairs testing progress meetings/calls and actively manages the resolution of identified
the analysis and resolution of Production Support calls NB: By applying for this role, you consent to
and agent distribution Attendance in rolling on-call duty 24h/7 Investigating new platforms for license
CAB. - Interaction with clients through meetings, calls and emails. - Receiving, troubleshooting, resolving