adaptability to different personality types 1 year call centre experience in the igaming sector .
Forecasting Billing Attend Sales Calls, Practice Lead Calls & Staffing calls and take appropriate follow
logging and following up on calls Log calls on behalf of clients Test completed calls or queries from clients
LTE routers for betting •Call outs to the branches and be part of an on-call roster •Computer repairs
line with agreed SLAs. You are the last port of call for the support team so your attitude towards tackling skills. Managing the timely resolution of open calls and call actions across all customers. Take ownership
segments in small and medium business. Proactive calling of customers to build loyalty and improve affinity contact with the customers. Adhere to planned calling cycles to ensure effective coverage of all customers
HEAD OFFICE IN CENTURY CITY, Receiving and logging calls Assisting end users via telephone and remote tools
Team Leader with a car and transport to attend to call outs. Key Responsibilities: Telecommunications technicians
of the relevant Incident, Request or SRS on the Call TicketSystem) Assist to get new users operational network troubleshooting skills Service Management and Call Ticketing systems (E.g. CA UniCenter and BMC) Computer