particularly focusing on On-Time-In-Full (OTIF) metrics. Assists the Vendor Management team with underperforming
particularly focusing on On-Time-In-Full (OTIF) metrics. Assists the Vendor Management team with underperforming
IN CENTURY CITY, Receiving and logging calls Assisting end users via telephone and remote tools Troubleshooting
reviews and provide constructive feedback to peers Assist in troubleshooting and debugging issues MINIMUM
process is being followed Support PI Planning and assist team to identify backlogs and dependencies Matric
based Cape Town to provide technical support and assistance to customers, whether on the phone or in person
engage stakeholders with effective communication mechanisms for reporting, escalation, prioritization and
ensure goals are met. Track performance management mechanisms and seller performance on a day to day basis
ensure goals are met. Track performance management mechanisms and seller performance on a day to day basis
ensuring they align with business goals