Apps, Power Automate, Power BI, and Power Virtual Agents. Strong analytical and problem-solving skills.
Apps, Power Automate, Power BI, and Power Virtual Agents. Strong analytical and problem-solving skills.
Network Operations Center (NOC), supervising NOC agents / engineers, and collaborating closely with the
// Develop a Marketplace program strategy for agents and possibly distributers in South Africa. // Analyze
// Develop a Marketplace program strategy for agents and possibly distributers in South Africa. // Analyze
Gap Analysis, Customer Data Analysis, Shopping Centre Research, etc. Collect, analyse, interrogate, and
concerns. Attending hardware and software support calls. Troubleshoot and resolve IT-related issues. Maintain
team. Role Mission Ensuring that all Open Service calls are resolved within the stipulated timeframes, by architecture and platforms. Participate in a 24x7 call-out rota when required, and scheduled overtime during
implementation, client complaints, comments, reports, call centre queries and other sources. Proactive issue resolution
implementation, client complaints, comments, reports, call centre queries and other sources. Proactive issue resolution