Troubleshooting skills Ability to handle pressure. Excellent time management skills Good communication skills Competencies
Troubleshooting skills Ability to handle pressure. Excellent time management skills Good communication skills Competencies
showcase to stakeholders. Understand and manage own time based on expected timelines articulated by the line-management
assist with prioritisation). Ensure direct reports' time sheets are created and signed off timeously. Responsible
showcase to stakeholders. Understand and manage own time based on expected timelines articulated by the line-management
showcase to stakeholders. Understand and manage own time based on expected timelines articulated by the line-management
identified, and drive to closure in the shortest possible time Management of internal; or external impact of incidents
identified, and drive to closure in the shortest possible time Management of internal; or external impact of incidents
making effective judgments as to prioritizing and time allocation. Maintain and facilitate compliance with
are available for the Service Desk staff at all times at the applicable sites. Responsible in ensuring