installations. Fulfil assignments delegated by helpdesk technicians or senior technical personnel. Seek Transmit notes on issue resolution back to the helpdesk. Adhere to established guidelines and procedures
projects, MASS information uploads. Log calls on helpdesk ticketing system (e.g. SysAid) for new application
We are currently seeking an experienced Junior and Senior IT Technicians - English (first languange) Managing multiple cases simultaneously. • Training junior staff members (if required). • Providing timely
firm, based in Johannesburg, is seeking to employ Junior GIS / Geospatial Analyst on a permanent basis. will be highly beneficial. Note that this is a junior position so if you do not tick all the requirements
application to a hosted environment; Supporting the helpdesk in the event of incidents; Being available to
lead and contribute to complex projects, mentor junior team members, and provide technical expertise to coach junior team members, providing guidance, support, and knowledge transfer. You will help junior engineers cross-functional teams, and provide guidance and mentorship to junior team members. Problem-Solving Abilities: Senior
monitor and report on security systems. Manage junior staff. Education and Certification IT related degree
resolve complex technical issues.
the prescribed change management procedures Lead junior team members
business goals. The Senior Systems Analyst will mentor junior analysts , work closely with stakeholders, including and Leadership: Mentor and provide guidance to junior systems analysts and other team members. Foster