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Client Experience Manager
Reunert Limited
Johannesburg
the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with organizations and their contractual obligations. Address without delay, performance issues when they arise. Take of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX
share this job on whatsappClient Experience Manager Johannesburg
Reunert LimitedJohannesburg
the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with organizations and their contractual obligations. Address without delay, performance issues when they arise. Take of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX
Experience Architect City Of Johannesburg Metropolitan Municipality
Levelup LtdSouth Africa
standards and best practices. 4-7 years of experience in user experience or digital content roles. Demonstrated user flows, storyboards, or content strategy. Experience with new and emerging technologies such as AI tight deadlines. Strong writing or editorial experience.
Field Support Engineer X2
Sandton
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
It Service Desk Analyst Johannesburg
Talenco Recruitment SpecialistsJohannesburg
software experience Troubleshoot Microsoft Desktop OS and software related issues Competent in call centre
Data Center Engineer Randburg
TrackerRandburg
implementation, maintenance, and optimization of data centre infrastructure, ensuring high availability, reliability critical systems and services housed within the data centre environment. The role involves collaborating with best practices to support the organization's data centre operations. Duties and Responsibilities. · Installing non-critical data centre infrastructure, equipment, and systems. · Design, plan, and implement data centre infrastructure scalability, redundancy, and fault tolerance in the data centre architecture to support business growth and continuity
Administrator Support Jhb - Northern Suburbs
Ultra Personnel : Pharmaceutical, Insurance, EngineeringNorth Johannesburg
application support NetSurIT Cloud operation security centre) Computer builds (standard company build policies) offices across SA (remote configuration) Covering calls for other office facilities such as connectivity machines via Microsoft cloud operation security centre Support users across the branch network via phone phones) Management Information Record and analyse IT calls logged & determine patterns to pro-actively Qualifications and Experience: A, N certification or any other related qualification Two years' experience in an IT
Helpdesk Team Lead Rosebank
Reflex Solutions LtdJohannesburg
client expectations & the overall client experience through SLA compliance in incident resolution to Grave management of calls . Provide Daily feedback on Call Management and call Quality , to Manager the success in this role. Objective 1: Client Experience Key Results: Show consistent effort and initiative Client Experience Key Results : Improvement in First Call Resolution (FCR) to 70% on all calls logged logged to Service Desk Objective 3: Client Experience Key Results : Manage MTT Response for the Service desk
Full Stack Developer Johannesburg
E-merge It RecruitmentJohannesburg
You Will Need to land an interview: 5 years' experience working with front-end technologies such as HTML5 Strong knowledge of Vue.js and its ecosystem Experience with responsive design and mobile-first development comfortable working as part of a collaborative team without any Micromanagement. Are You Qualified? Relevant Science, or similar) 5 years' experience with C# development 5 years' experience with Angular or/and Vue.js negotiable on experience and ability. Contact Nicole Flatscher nicolede-merge.co.za or call her on 011
Senior C# Developer Johannesburg
E-merge It RecruitmentJohannesburg
what you need to land an interview: 8 years' experience in hardcore development working with C#, .NET Web API, RESTful API In-depth understanding and experience in your SOLID Design Principles SRP, Open/Close comfortable working as part of a collaborative team without any Micromanagement The Reference Number for this negotiable on experience and ability. Contact Nicole Flatscher nicolede-merge.co.za or call me at 011 463
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