pre- and post-sales support. Provides technical training. DUTIES & RESPONSIBILITIES Assumes responsibility Focuses on reseller development through enablement, training and reseller certifications. Support the efficient propositions through presales engagement and partner training. Provide presentation and demonstrations for end working relations with customers Provides customer training as necessary. Makes reseller and end user visits Members and Management. Provides in-house employee training as required. Completes reports and documents as
changes and enhancements to products Training - develop training content for new products or amended products chain stakeholders Perform ad-hoc training interventions I.e. 'Train the trainer' Product mainanace and internal stakeholders, i.e. assurance functions, operations, etc. Build and maintain good relationships with
changes and enhancements to products Training - develop training content for new products or amended products chain stakeholders Perform ad-hoc training interventions I.e. 'Train the trainer' Product mainanace and internal stakeholders, i.e. assurance functions, operations, etc. Build and maintain good relationships with
stakeholders upon request. Operational Support: Ensure server availability during operational hours and oversee development planning activities, formal and informal training, and coaching to enhance capabilities. Stay updated standards and data integrity. Data Management: Operate data management systems to deliver prescribed outcomes
through analysis. Report to; monitor and advise operational areas to manage trends through analysis for ad-hoc identifying and recommending effective ways to operate and add value to the client. Contribute to the providing feedback. Providing advice to key operational areas ensuring optimal resource allocation and developments in the field of expertise by identifying training courses and career progression for self through
Management, HR Service Management Security Operation and Operations Management (wide platform experience highly certifications, internal / external webinars, case studies, training, community and other resources Ability to establish solution architecture standards and frameworks Operate as a member of the wider community, sharing knowledge
oversee the IT infrastructure, security, and operations of the cloud-based platform, while managing a professionals by providing guidance, feedback, and training. Coordinate with senior management and stakeholders
of risks, issues and progress to Projects and Operations Full documentation and handover to maintenance demonstrations and testing Client handover and training Communicating customer requirements back to Reflex
>R300million Actively participate in selling and training partners Active oversight role in key accounts Johannesburg, Experience and understanding of operating within the IT channel landscape in South Africa
>R300million Actively participate in selling and training partners Active oversight role in key accounts Johannesburg, Experience and understanding of operating within the IT channel landscape in South Africa