and RF terminals in the DC, SAP/CORE 3 and Return Centre Provide end-user support on Microsoft Office Applications Ensure new user (staff requisitions) are added Ensure old users on the system (termination forms) are deleted
application support NetSurIT Cloud operation security centre) Computer builds (standard company build policies) offices across SA (remote configuration) Covering calls for other office facilities such as connectivity machines via Microsoft cloud operation security centre Support users across the branch network via phone phones) Management Information Record and analyse IT calls logged & determine patterns to pro-actively
time doing boring bug fixes and maintenance work on old and legacy systems. Sound development/technology time doing boring bug fixes and maintenance work on old and legacy systems. Sound development/technology
maintenance at Data Centres Services: • FreePBX extension management / manage call recordings • Cloudflare Databases • Physical server maintenance at Data Centres Technical Skills: Cloud Computing Digital Security
communication skills Problem solving skills to propose mutually beneficial solutions. Broad knowledge of the Telecommunications
communication skills Problem solving skills to propose mutually beneficial solutions. Broad knowledge of the Telecommunications
and recording equipment and stock levels. Testing old and new installation connections. Installation and
time doing boring bug fixes and maintenance work on old and legacy systems. Bachelor's degree or diploma
time doing boring bug fixes and maintenance work on old and legacy systems. Sound development/technology
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /