recruiting for the position of Intermediate & Senior QA Analyst (Software). The purpose of the role is to execute comprehensive testing activities within the QA Team and software development lifecycle. This includes important is their role in coaching and mentoring the QA team, fostering a culture of continuous improvement Strong mentoring abilities to guide and develop the QA team. R35 000.00 - R45 000.00 negotiable
you will be working as a member of the PSO & QA team, working alongside the Software Development web and desktop bespoke applications. The PSO & QA Team also collaborate closely with clients to provide solution integration. Responsibilities : To provide QA (Quality Assurance) for software developments and and timeframe To QA (Quality Assurance) other designer's work or pass your work for QA To produce end user Team located in HQ located in Bournemouth city centre. UK hours, Mon- Fri 33 days annual holiday allowance
would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive Extensive experience in managing a team within a call center or customer support environment. Experience in overseeing g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction
would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive Extensive experience in managing a team within a call center or customer support environment. Experience in overseeing g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction
documentation and handover to maintenance / call centre and accepting handover from presales for new engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking and maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links
Facilitate the handover of QA deliverables for all testing phases. Review and ensure all QA artefacts are stored encourage significant investment in the end-to-end QA design. Review and prioritise all issues raised by reporting to communicate testing status. Ensure the QA deliverables produced aligned to the test approach Facilitate the handover of QA deliverables for all testing phases. Review and ensure all QA artefacts are stored encourage significant investment in the end-to-end QA design. Review and prioritise all issues raised by
test automation frameworks? We're seeking a driven QA Lead to join our dynamic team and play a pivotal automation strategy. Solid QA Leadership: 5 years of experience leading and mentoring QA teams, with a proven skills to bridge the gap between development and QA teams. Leadership Acumen: Ability to lead by example
WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer service desk analysts possess competency in call centre management tools. Monthly Salary: Market related