Edgars(call Center) Jobs in South Africa - Page 2
Linux Engineer Cape Town: Northern Suburbs
Communicate It
South Africa
Our client is on a quest for a Network Operations Center (NOC) Engineer who knows their way around Linux
share this job on whatsappBusiness Analyst Sandton
The Appointment FirmSandton
R50 000 - R60 000 the business needs Provide well-reasoned, user-centered advice on the user interface and user experience
Field Support Engineer X2
Sandton
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
Field Support Engineer X2
Secunda
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
Field Support Engineer NEW
Secunda
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
Cloud Engineer
Pretoria
Negotiable of SLAs.
It Support Engineer Midrand
Nexio South AfricaMidrand
customer service. The engineer answers incoming calls, tracks all information on the Remedy system along accurately into the Remedy System Manage end to end all calls logged and providing updates to keep customers informed VIP's facing challenges and try and resolve on first call. Gathering information through analytical trouble Identify trends by monitoring and analysing incoming calls, problems and support requests. Use the required forthcoming attractions. Escalation and management of calls to agreed SLA's Avoid requests from breaching target
Technical Engineer Cape Town: Northern Suburbs
Network ItSouth Africa
communications platforms, collaboration tools, and contact center solutions. If you're ready to grow your career
Business Analyst Midrand; Durban
Vital ElementSouth Africa
developing strategies and tactical initiatives centered around optimization and continuous improvement
Operational Manager Sandton
Flink Recruit PretoriaSandton
Management: Oversee all aspects of the customer service center's operations, including staffing, resource allocation
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