First National Bank Call Centre Jobs in South Africa - Page 2
IT / Computing / Software
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- Permanent
- Last 7 days (107)
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It Help Desk Technician Cape Town
Credit Solutions Services 
Cape Town Region
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests requests and close looping Serve as the first point of contact for customers seeking technical assistance maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
share this job on whatsappHelpdesk Team Lead Rosebank
Reflex Solutions LtdJohannesburg
Dashboards for proactive and reaction action. Ensure a First Contact Resolution score in line with set target monthly. FCR is defined as a ticket resolved at first contact or by a single resource in under 1 hour to Grave management of calls . Provide Daily feedback on Call Management and call Quality , to Manager Key Results : Improvement in First Call Resolution (FCR) to 70% on all calls logged to Service Desk Objective experience in a Team Lead / Supervisor role in a Call Centre Certifications: Official CompTIA A and/or N Official
It Support Engineer Midrand
Nexio South AfricaMidrand
ROLE PURPOSE The VIP Support Engineer (is the first point of contact for VIP's in request of support customer service. The engineer answers incoming calls, tracks all information on the Remedy system along accurately into the Remedy System Manage end to end all calls logged and providing updates to keep customers informed incident. Provide first line support for VIP's facing challenges and try and resolve on first call. Gathering Identify trends by monitoring and analysing incoming calls, problems and support requests. Use the required
Cloud Administrator Menlyn Maine, Pretoria
Nj Placement ConsultingSouth Africa
Maine, Pretoria Industry: Financial, Payment and Banking Technology Services Amazing chance to join a well-established well-established FinTech company that specialises in banking and payment solutions. They are a fast-growing and career challenges. They aim to enable more banks and brands (listed companies and start-ups) to offer comfortable managing and provisioning computer data centres through machine-readable definition files. Scripting Department of Higher Education & Training. National diploma or degree in relevant field will be an
Junior Cloud Administrator Menlyn Maine, Pretoria
Nj Placement ConsultingSouth Africa
Maine, Pretoria Industry: Financial, Payment and Banking Technology Services Amazing chance to join a well-established well-established FinTech company that specialises in banking and payment solutions. They are a fast-growing and career challenges. They aim to enable more banks and brands (listed companies and start-ups) to offer comfortable managing and provisioning computer data centres through machine-readable definition files. Scripting Department of Higher Education & Training. National diploma or degree in relevant field will be an
Solutions Architect Stellenbosch, South Africa
Capital H StaffingStellenbosch
Solutions Architect to steer the evolution of our banking systems. As a Solutions Architect, you'll ensure remain scalable, efficient, and aligned with the bank's strategic goals by harnessing best coding practices and domain-driven designs. Education Grade 12 National Certificate / Vocational (Minimum) A relevant containerization Responsive design principles and mobile-first development. Browser compatibility issues and performance where every role is key in shaping the future of banking. General: Conditions of Employment: Clear criminal
Support Agent
H.r. SolutionsSouth Africa
the fiber industry Previous experience in a call centre environment is required Minimum Requirements:
Support Agent Jhb - Eastern Suburbs
H.r. SolutionsSouth Africa
the fiber industry Previous experience in a call centre environment is required Minimum Requirements:
Site Reliability Engineer Sandton
E-merge It RecruitmentSandton
1 200 000 opportunity has been made available with one the leading banks offering a role as an Multi - Discipline Specialist multiple technologies. Address the needs of the bank by deploying, supporting and configuring multiple vendors related to multiple technologies. Meet bank's needs by presenting on the exploitation of the Qualification and Experience: Advanced Diplomas/National 1st Degrees IT related Degree (SRE / Cloud technology) ability. Contact Garth on garthe-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
It Service Desk Agent Somerset West
Blu By AdcorpSomerset West
12 000-18 000 collaborative work environment at Metis Ware Supply first line IT support • Logging of all Incidents and Service escalate accordingly • Continuously update calls logged during the call life-cycle • Work closely with resolver timely updates are sent to requestor • Logging of calls with outside suppliers / Business partners • Takes ITIL foundation certification (Optional) • SAP first line support knowledge (Optional) • Proficiency computer applications • 1-3 years of experience in a call desk environment/ user support • Previous experience
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