standards in the digital age. About the Role: Service Excellence Coordinators are responsible for driving improvement initiatives within contact center or Managed Service Provider (MSP) environments. Requirements: Demonstrated improvement initiatives within contact center or Managed Service Provider (MSP) environments.
seasoned professional with a passion for client services and leadership? An exciting opportunity awaits experienced Business Unit Manager to oversee our client services division. In this role, you will be responsible a track record of delivering results in client services, we invite you to join our team and be part of Demonstrated ability to drive revenue and manage client service contracts Minimum Desired Experience: Minimum of client service operations, including end-user devices (printing, laptops, desktops, managed service desk
HVAC, Fire and Wet Services Specialists seek experienced Regional Project Manager for the WC Region Project required, Experience in fire protection, HVAC, Wet Services, good budgeting, planning, and organizing skills
Senior Client Service Analyst to join our team. As a seasoned Senior Client Services Analyst, your support on systems and services to clients across various markets and services, including specialized
What you’ll do:
and insurance. Through our bespoke consultancy service, we work with leading banks and insurers to transform projects, as our versatile knowledge of financial services, business analysis, data systems, quantitative strategic insight allows us to provide a unique service to our clients. We are always looking for new CA
and insurance. Through our bespoke consultancy service, we work with leading banks and insurers to transform projects, as our versatile knowledge of financial services, data systems, quantitative experience and strategic strategic insight allows us to provide a unique service to our clients. We are always looking for new talent
in liaison with the IT Service Desk, Contact Centre and all Technology Services Monitor and assess the performance, etc. meet/satisfy user requirements Manage Service level delivery according to agreed and signed off channel environment. Experience in a healthcare services environment. ITIL Foundation Certified is a prerequisite
Automation Engineer - Remote Cloudbox > Automation Engineer Overview Cloudbox is a global IT managed managed service provider with a specific focus on the financial services industry. We provide fully outsourced do' attitude. Role Description The automation engineer role is aimed not only at Cloudbox internal requirements software/automation/development engineer. Location South Africa Hours The Automation Engineer will be expected to
in the Logistics sector is looking for a Citrix Engineer in the Kempton area. This is an onsite role and permissions and data security issues with the security engineer. Manage version migrations. Update programs and Advantage 5 years relevant experience in Citrix Engineering and Administration Minimum 8 years' experience Microsoft Server 2016, 2019, 2022 IIS Remote Desktop Services WSUS PowerShell Ability to Manage a Technical
Systems Engineer - Remote Cloudbox > Systems Support Engineer Position Overview Cloudbox is a global global IT managed service provider with a specific focus on the financial services industry. We provide Description The Systems Support Engineer is a key part of the Cloudbox service framework providing end to to end management of tickets and service requests reported by the customer. Manage Tickets and Requests Strong knowledge and experience of Office 365 services including Exchange Online, SharePoint, Teams and