unforeseen issues relating to the system/software Technical assistance. Maintenance of existing software Integration forum member for requests and bug-fixing; technical assistance Evaluation of systems/software and bug-fixing;
1st point of contact for customers seeking technical assistance on the phone or email. Duties & Responsibilities
design and code reviews as well as to provide technical assistance to others amongst other responsibilities
design and code reviews as well as to provide technical assistance to others amongst other responsibilities
systems effectively and provide ongoing technical assistance and troubleshooting as needed. Work closely
consistent high standards throughout the group. Technical assistance via Remote support and/or telephone Receiving equipment, ensure equipment is installed by technical staff Assist in project planning and IT equipment requirements
solution best practices.
training sessions for end users. Provide technical assistance in training, mentoring, and coaching staff
training sessions for end users. Provide technical assistance in training, mentoring, and coaching staff
providing both direct service delivery and technical assistance, coupled with its multiple innovations for