work experience as Tech Service Manager Management experience of Technical Services Management experience
client in the IT industry is looking for a IT Service Management Administrator to join their dynamic a deep understanding of ITIL and experience in service delivery, incident, and problem management, change continuous service improvement. Responsibilities: Administer and maintain the ITSM service desk platform workflows, automation rules, and service catalogue items. Define and manage service-level agreements (SLAs). other related duties and participate in special Service Management projects as assigned. Collaborate with
Our client is a leading international Internet Service Provider that offers amazing career opportunities
the ICT services sector is looking for a Service Delivery Manager to join their team. The Service Delivery Delivery Manager (SDM) is responsible for the service relationships with one or more customers and is accountable improvement and development of service. This role manages the customers' service level expectations and monitors monitors, reports on, and drives service performance on behalf of the customer through relevant internal Take full responsibility for any in scope monthly service / project reviews and identify opportunities for
work experience as Tech Service Manager Management experience of Technical Services Management experience
looking to employ a Regional Sales Manager – Managed Service. To create, develop and maintain customer accounts opportunities, sell and promote the Company's products and services, and manage customer accounts in the defined geographical banking solutions, third party processing, managed service solutions, communications, payment switching systems
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top player role involves managing and growing the customer service team, improving efficiencies, and optimizing processes years of proven experience managing a customer service team that utilizes various support channels (predominantly messaging) specific to the FinTech of the Financial Services industry. A deep understanding of industry trends
IT Infrastructure Service Delivery Manager Ensure Service Support and Service Delivery processes are systems delivery Strategy planning and execution Service management Performance and quality management Determine Mangement of service delivery, managed services, shared services, COE services, infrastructure services Team
in a prior client facing tole and comes from a Services Organisation.
Onsite / Offshore Coordination /strong>
With intensifying competition, service delivery manager requirements are dramatically spectrum. Today, almost every industry requires service delivery managers to meet end-user demands, solve satisfaction. The service delivery manager roles and responsibilities are varied, and the service delivery manager for which a service delivery manager works. Common service delivery manager skills and service delivery
in a prior client facing tole and comes from a Services Organisation. Onsite / Offshore Coordination is a must. About: With intensifying competition, service delivery manager requirements are dramatically spectrum. Today, almost every industry requires service delivery managers to meet end-user demands, solve satisfaction. The service delivery manager roles and responsibilities are varied, and the service delivery manager for which a service delivery manager works. Common service delivery manager skills and service delivery