to Grave management of calls . Provide Daily feedback on Call Management and call Quality , to Manager Results : Improvement in First Call Resolution (FCR) to 70% on all calls logged to Service Desk Objective experience in a Team Lead / Supervisor role in a Call Centre Certifications: Official CompTIA A and/or N Official Web hosting and Telephony systems. Experience in call coordination and escalation. Experience with taking
booked meeting rooms in the morning, before meetings starts. Assistance in equipment set up, testing and standby service requests and incident reporting. Attend to calls logged related to the AV installation in the pause are switched off before leaving site. Attend to calls logged related to the Network & Telephony installation
particularly those with inbound or outbound call centres. As a member of the Unified Comms Team you will
Reference: NES018505-SV-1 Are you looking at starting a career in PLC's? This is an opportunity not to to go to start your career in PLC? Then this is the right opportunity for you You will start as a Support
is currently looking for a Project Manager (Data Centre) to be based in Cape Town on a Fixed Term Contract Experience in leading teams. 3 years' Experience in Data Centre Construction – Essential. FIDIC, NEC3, JBCC and
outage
Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is (application support). Good understanding of call centre environments and equipment. Good understanding
Reference: PTA002998-CB-1 Join a tech start-up enhancing everyday life in Africa by providing affordable company objectives in serving customers. This role calls for commitment to exceptional credit systems and
pipelines and other DevOps principles. IS This you?? Start Applying Requirements: Python AWS Cloud API Intergration ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
both existing and/or new systems and databases. START APPLYING Requirements and Responsibilities: 7 to ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities