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Discovery Call Centre Jobs in South Africa - Page 3

Jobs 21-30 of 244

Manager Data Cape Town

 Asie PersonnelCape Town Region

is currently looking for a Project Manager (Data Centre) to be based in Cape Town on a Fixed Term Contract Experience in leading teams. 3 years' Experience in Data Centre Construction – Essential. FIDIC, NEC3, JBCC and


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Senior Server Engineer

Pretoria  Negotiable

outage

  • Limit the number of recurring / reopened calls to ensure that the user is satisfied with the service
  • Managing remediation of calls within client defined SLA.
  • Ensure that no calls are over 10 working Ensure that all calls over 10 working days are escalated to ensure closure. All calls to be regularly Qualification
  • HP/Dell/EMC/Pure Storage Hardware Data Centre Certifications
  • Zerto Systems Engineer<


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  • Software Support Engineer Cape Town

     Datafin It RecruitmentCape Town Region

    Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is (application support). Good understanding of call centre environments and equipment. Good understanding


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    Senior .net Developer Somerset West

     Nigel Frank InternationalSomerset West

    relational database skills Benefits Provident Fund Discovery Medical Aid with access to financial advisor Subsidised


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    Sql Developer Cresta . Hybrid (3 Days Remote 2 Days Office)

     Computer Experts PersonnelSouth Africa  60-50k pm

    assist in creating collections strategies for the call centre. Provide insight on performance through accurate assist in creating collections strategies for the call centre. Provide insight on performance through accurate assist in creating collections strategies for the call centre. Provide insight on performance through accurate


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    Information Security Specialist Gauteng - Centurion

     MecsCenturion

    Cybersecurity event detection and investigation. Centre for Internet Security (CIS) controls, standards Vulnerability assessment. Managing the Security Operations Centre (SOC) R 1400000 - R 1800000 - Annually


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    Field Support Engineer

    Secunda  Negotiable

    you’ll do:

    • Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
    • Asset input average contractual SLA requirements
    • All calls which can be resolved remotely is redirected back team.
    • Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
    • Call Ageing - Ensure


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    Field Support Engineer

    Sandton  Negotiable

    you’ll do:

    • Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
    • Asset input average contractual SLA requirements
    • All calls which can be resolved remotely is redirected back team.
    • Productive Call Rate - To ensure that the agreed-upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
    • Call Ageing - Ensure


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    Mcse Engineer Midrand

     DatacentrixMidrand

    Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and


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    Security Analyst X2

    Pretoria  Negotiable

    Complete

  • F-Secure EPP
  • Sophos Central
  • Log calls/incidents when threats/alerts require further action methodologies.
  • Previous experience in Data Centre advantageous
  • Previous financial services


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