Mtn Call Centre Jobs in South Africa - Page 3
IT / Computing / Software
- E-merge It Recruitment (62)
- Hi-tech Recruitment - Cape Town (12)
- Network It (12)
- Datafin It Recruitment (6)
- Jordan Human Resource (5)
- Adapt It Ltd (4)
- Communicate It (4)
- Datacentrix (4)
- Job Crystal (4)
- Headhunters (3)
- Permanent
- Last 7 days (56)
- Last 3 days (27)
Field Support Engineer
Secunda
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
share this job on whatsappField Support Engineer
Sandton
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed-upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
Mcse Engineer Midrand
DatacentrixMidrand
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
Security Analyst X2
Pretoria
Negotiable Complete
Field Technician Port Elizabeth
HeadhuntersSouth Africa
limited to: Attend to field service calls. Attend to workshop repair calls. Service, maintain, and repair accurately update and close service calls. Attend to a target of 5 service calls per day subject to availability requirements. Attend to service calls in the Eastern Cape region. Attend to service calls within required SLA times the service controllers with regard to service calls. Continually communicate with the service controller
Solutions Architect Infrastructure Bryanston
Sabenza It RecruitmentBryanston
and Consulting experience with preferably Data Centre Infrastructure and ICT environment Architectural Certifications (APC, Emerson, etc – Certified Data Centre Design Engineer and relevant product certification
Business Intelligence Executive Durban
Skye PersonneleThekwini
technologies, with a solid understanding of Contact Centre processes and technology to join dynamic, well-established learning technologies Solid understanding of contact centre processes & technology Proficient in data visualization
Business Partner Durban
Spar GroupDurban
and support the various partners within the MD Centre of Excellence, external suppliers, and third parties Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
Approver Durban
Spar GroupDurban
and support the various partners within the MD Centre of Excellence, external suppliers, and third parties Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
Operations Analyst Southern Suburbs
Aga Recruitment SpecialistsCape Town Region
Forecasting Billing Attend Sales Calls, Practice Lead Calls & Staffing calls and take appropriate follow
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